Protecting the information you choose to share.

1. Scope

This website privacy policy applies to information submitted through nabspro.com, including the appointment-request form, and to basic technical information generated when the website is visited. It does not describe every record that may be created or maintained when a customer receives an in-office service.

2. Information the website may collect

When you submit an appointment request, the website may collect your name, phone number, email address, selected service, preferred date and time window, contact preference, consent, and the non-sensitive message you choose to provide.

The hosting platform and security systems may also process routine technical information such as IP address, browser type, request time, referring page, device information, and security or error logs. The appointment form converts the submitting IP address into a short-lived, one-way security key for rate limiting rather than placing the raw address in the appointment email.

3. How information may be used

Information submitted through the website may be used to respond to your question, review the service requested, coordinate a preferred appointment time, send a confirmation message, prepare for your visit, prevent abuse, troubleshoot technical issues, maintain website security, and comply with applicable obligations.

A validated appointment request is saved in a private, administrator-only WordPress appointment record before email notification is attempted. This prevents a mail-server failure from discarding the request.

An online request does not create a confirmed appointment. NABSPRO will follow up using the contact details you provide.

4. Sharing and service providers

Website and email information may be processed by service providers that support hosting, domain services, website security, email delivery, backups, or technical maintenance. Information may also be disclosed when reasonably necessary to comply with law, protect rights or safety, investigate abuse, or complete a transaction you request.

The Contact page does not load the third-party interactive map until you choose to load it. Opening directions or loading the map sends a request to Google under Google’s own terms and privacy practices.

5. Retention and security

A validated appointment request is saved in a private, administrator-only WordPress inbox before email is attempted. This protects the request if the website's email service is temporarily unavailable. The website-inbox copy is scheduled for automatic deletion after 90 days. Related email, server-log, backup, and in-office service records may follow different retention periods when reasonably needed for scheduling, customer service, security, recordkeeping, dispute resolution, or legal purposes.

NABSPRO uses reasonable administrative and technical measures for the website, but no website, email system, or transmission method can be guaranteed completely secure. Use the public form only for the limited contact and scheduling details it requests.

6. Your choices

You may contact NABSPRO to ask about correcting or deleting information you submitted through the website, subject to applicable retention, operational, and legal requirements. You may also call instead of using the online form.

You can avoid loading the embedded map and use the address with a map provider of your choice. Browser controls may also limit cookies or local storage used by WordPress, hosting, security, or consent tools installed on the production website.

7. Children’s privacy

The website is intended for adults arranging professional services. It is not designed to collect information directly from children. A parent or legal guardian should contact the office when a service involves a minor.

8. Changes to this policy

This policy may be updated as website features, service providers, or practices change. The updated date at the top of this page will be revised when material changes are published.

9. Contact NABSPRO